Maximize LTV through LINE Engagement and CRM Data

C360+ empowers brands to transform LINE, Taiwan’s dominant communication channel, into an international-standard engagement engine. Built on Salesforce CRM, we help businesses manage precise member data and engagement tools on a single platform with a lightweight cost, eliminating the need to switch between fragmented systems.

As businesses scale, C360+ provides high flexibility and long-term scalability. Built on the Salesforce ecosystem, it allows brands to seamlessly expand from membership management to sales automation and service centers. We ensure that a brand’s digital infrastructure evolves alongside its commercial map, removing the friction of system migration.

On the data front, C360+ breaks silos by unifying records across EC, POS, and physical stores into actionable 360-degree customer profiles. Through five core modules—including Gamification, Campaign Pages, and Personalized Marketing—these insights are transformed into daily interactions that optimize member experiences and maximize Customer Lifetime Value (LTV).

Three Key Features

• Low-Barrier Entry: Enterprise-grade architecture with a light budget; no high implementation costs.

• Rapid Launch & Scalable: Go live in one week; seamless functional upgrades as your business grows.

• Eliminate Data Silos: Unify EC, POS, and retail data into comprehensive 360-degree member profiles.

Five Core Modules: The LINE Customer Journey

• Games & Vouchers: Boost engagement and lower follower acquisition costs.

• Campaign Pages: Convert anonymous traffic into identified members instantly.

• Membership Management: OMO data integration for a complete customer overview.

• Service Integration: A consistent service experience across LINE and all touchpoints.

• Personalized Marketing: Behavioral tagging to trigger precise, automated customer journeys.

Success Stories

• CYRANO: Gained 5,000 followers in 4 months; binding rate rose from 30% to 80%.

• STUDIO A: 35% interaction rate with a low 5% block rate through value-driven content.

• 10/10 HOPE: Doubled campaign launch speed and boosted foot traffic via automated CRM reminders.

C360+ turns LINE followers into manageable, predictable, and profitable brand assets.